For quite some time now, we've been practicing account deactivation in response to common violations in the process of people using the site - from chargebacks to fraud to using ChatGPT to write reviews. However, over time we've come to see the flaws and inefficiency of this approach. Account deactivations have proven themselves really "binary", so to speak. Most of the time, a violating member barely had a handful of tokens in the account, and did not really care about it as a result. And in a couple of cases we would deactivate an account with a large number of tokens remaining - making it a rather disproportionate punishment. So it was quite arbitrary the way it worked.
In any event, we've come to embrace the fact bans are not a solution. In this day and age, it's become very easy for someone to bypass a ban with a new account. While we could keep a long list of perpetrators on hand and spend our days tracking down their new accounts, this is something we've got neither time nor desire to be doing. Furthermore, as a business operating in a niche, limiting the number of our customers is the last thing we'd want. Especially with the factors that by design limit the number of our potential customers - such as easy and comfortable payment methods not being a thing.
In our practice, we frequently have to deal with members that are perfectly able to make use of the site - that is, make a payment and watch/download videos - however, problems start when they're trying to make use of a specific feature that is more demanding when it comes to English ability and reading comprehension.
As such, we have updated our Rules of Conduct to outline our new approach in dealing with violations. This approach is all about disabling the exact feature that a member is unable to use properly, while not preventing him from remaining our customer at the same time.
The special case here is PayPal chargebacks. This is our only payment methods that allows chargebacks to begin with, and we likewise combat it not through account deactivations, but through blocking PayPal accounts from making further purchases - not matter which Vids account will be trying to pay using them.
Finally, it has come to our attention that a few of our customers have been sharing videos they purchased with others. A few even went as far as making their own sites where they would try reselling them at a lower price. At present, this is not a major concern for us and furthermore there is no feasible way for us to eliminate this without harming our legitimate customers in the process. However, we will continue to monitor this situation and adapt as necessary.
This site is unique and it's in many ways a miracle that it exists. We don't really have a lot of rules in place and instead of enforcing them, we'd rather focus on improving our service and delivering more great content to you. So our message to such members is please don't be a dick and try to appreciate the great thing we've been doing over the years here. We offer a great library of pissing and desperation content, and we're able to provide user experience in this niche that is second to none. In spite of that, our prices are several times lower than what the producers ask for - and whatever we charge is necessitated by our costs of maintaining multiple servers around the globe, extensive backups to ensure preservation, software fees, wages for full-time employees and coding contractors etc.